OPINION: Some notable changes in local media outlets

(Originally published on the Lessons In Mediocrity site)

There’s no denying it. This is not your father’s news industry anymore. That’s good news, but it’s also very bad news.

I’m writing this because there were three significant local changes in the news industry that happened in just the last two weeks.

More about that in just a moment.

Traditional, legacy media outlets are no longer the sole guardians of truth and justice, and that fact — like it or not – will impact you — and it might even hurt you.

For centuries, newspapers, (and then later) radio and television news operations kept an immeasurable amount of gravitas in their pants’ pocket, like so many nickels and dimes. The publishers, editors (and oftentimes the reporters) took your trust in them for granted.

Nearly 300 years ago, Edmund Burke, a member of British Parliament, reportedly coined the term “Fourth Estate” to describe the press, pointing out its obligations as a check in government oversight and its responsibility to frame political issues as well as to be an advocate for the general public.

Pretty big responsibility, eh?

The industry that was once the trusted and almost sole gatekeeper of vital public news and information is now scrambling, desperately trying to find a way to remain relevant or at least financially solvent.

So, what are the threats and challenges facing both you as a news consumer and traditional media outlets?

First and foremost, social media platforms are taking over the distribution of news and information. There are no more paperboys and even newsrooms are shifting away from brick-and-mortar structures.

In survey after survey; in poll after poll, one fact becomes abundantly clear. Consumers want their news on their schedule (on demand). Readers also try to skirt paywalls, no longer seeing the value of paid news subscriptions.

Readers today gravitate toward click-bait headlines and “news” websites that match their own political ideology.

Photo: The Death of the Newspaper Industry | John W. Hayes)

Never-ending competition, a 24-7 news cycle and the disturbing rise of AI (artificial intelligence) all remain as threats to established and not-so-established news outlets.

And to top it off, reader trust in traditional news outlets is plummeting faster than shares of K-Mart stock.

In his Nov. 29, 2022 opinion column, Boston Globe columnist Jeff Jacoby pointed to a recent Gallup report, which revealed that just one out of three Americans claimed to have a “great deal” or a “fair amount” of confidence in the media.

We could talk all day about the national news scene and the spiraling demise of legacy media, but let’s take a deeper look at the news on a local level, right here where it hurts the most.

Today, almost everyone is a journalist – or so they believe. All you need is a keyboard and an internet connection and its off to the races.

While I love certain aspects of “citizen journalism” it does sort of invite a Wild, Wild West approach in reporting news.

These citizens journalists typically do not have editors or the resources of an editorial board. They have no professional training. Ethics and objectivity are now electives, no longer requirements.

In other ways, however, these pesky citizen journalists and their social media followers do keep some much needed pressure on those Fourth Estate guys, the traditional legacy media outlets.

We’re not in Kansas anymore

Speaking of legacy, traditional media, the Bangor Daily News (BDN) – Maine’s preeminent source of political news – decided last week to shut down its editorial board. The paper will no longer have an Op-Ed (Opinion-Editorial) section.

I found that news strange. It struck me as counter-intuitive, especially since so many people are saying that readers are flocking toward opinion and away from objective news reporting.

While I love certain aspects of “citizen journalism” it does sort of invite
a Wild, Wild West approach in reporting news.

In a Jan. 24 columnthe BDN described the move as “the end of an era.”

Susan Young, the paper’s opinion editor, said the news was “bittersweet.”

“Far too few people read opinion content, so we have to try different things,” Young told me during an online conversation, saying the decision was influenced by the paper’s digital analytics.

The BDN’s decision will also mean the end of rigorous and highly regarded opinion columns from people like Amy Fried on the political left to Matt Gagnon on the political right.

Still closer to home, the publishers of the Biddeford-Saco Courier announced on Wednesday that they will now offer their subscribers a digital weekly update via email.

That “announcement” dropped exactly two weeks after I formally launched the Biddeford Gazette, a free digital newspaper dedicated to covering Biddeford news, opinion and events.

For more than 30 years, the Courier has relied upon free delivery of its print publication at newsstands or tossed into the driveways of private homes.

The Courier was founded and locally owned by David and Carolyn Flood. A few years ago, the paper was then sold to the owner of the now defunct Journal Tribune, a daily newspaper that was later acquired by the daily Portland Press Herald. Today, the Press Herald owners also contributor several weekly and daily publications throughout central and southern Maine.

Courier reporter Sydney Richelieu announced the “inaugural edition” of “Biddeford-Saco | Now” in an email sent to subscribers. The move, she said, is designed to offer readers another option in finding out what is happening in their community.

I have some unsolicited advice for Sydney and the Courier’s editors, please stop printing press releases and then labeling them with a byline of “Staff Reports.”

Otherwise, I am quite pleased that you guys finally want to step up your game in covering local news.

To be honest, I have a bit of an advantage over the other guys. I’m a Biddeford native and resident, and I have been covering Biddeford for nearly three decades. I have a stockpile of sources and lots of time on my hands.

Just a few days ago, a close friend of mine remarked that other local publications are now starting to pay more attention (deservedly so) to the city of Biddeford, since I launched the Gazette.

That’s actually really good news, especially for the people of Biddeford.

The other guys may not like the fact that I am now in the mix, but they should remember the folks at the Journal Tribune were none too happy when the Courier was launched in 1989; and the folks at the Courier were none too happy that Saco Bay News came along in 2019 and showed off the nimble advantages of being a digital publication.

Increased competition does not help the Courier, Saco Bay News or the Biddeford Gazette, but it does keep a fire lit under our asses; and that is good news for readers.

The people of Biddeford should not have to rely upon just one reporter for the news that matters to them.

Competition keeps reporters motivated, but more importantly – it keeps them in check.

The Biddeford Gazette is not trying to put anyone else out of business. In fact, the opposite is true.

The Biddeford Gazette uses its own social media pages on Facebook, BlueSky and X to round up and share local news stories from other media companies. No one else does that.

You read that right. We take the time to share news from the other guys on our social media pages. And when you click to read those stories, you are not directed to our website, instead all the postings will link automatically to whatever source produced the news, whether it’s Saco Bay News, the Courier or WGME-TV.

Please visit our new Facebook page and follow us to experience a new level of local news coverage.

Whenever or wherever news about Biddeford is published, we will be there to make sure you know about it.

That’s my mission. That’s my passion.

I value your trust.

I will not stop.

Editor’s Note: This is a corrected version of an earlier story. The Biddeford-Saco Courier was originally acquired by the publisher of the Journal Tribune, not the Portland Press Herald. We regret the error and apologize for any confusion it may have caused.

FEATURE: McArthur Library partners to help fight cancer with special event

By JEFF CABRAL

Special to the Gazette

This is a story where community crosses all kinds of lines and partnerships are formed to benefit the greater good; a story that could only take place in New England, which often feels like a small town itself.

Biddeford resident Jessica Johnson has been continuing her mother Dorothy’s legacy and honoring her wishes since 2002. When Dorothy Garnett passed away from cancer, she told Jessica to “go out and do something good in the world.”

Jessica took those words to heart, and since that time, she has been an active force in the community, volunteering and helping in a multitude of ways, from assisting with organizing Biddeford’s marching band, to making color guard flags. During the pandemic, Jessica took up running as a new passion, trained hard, and ran two marathons in 2022. She has since run the Boston Marathon to raise money for both the Museum of Science, and most recently, Dana-Farber Cancer Institute.

This year, Jessica will run in the Boston Marathon again for Dana-Farber, where she will continue to be part of the New England Honda Dealers team.

In another arena of sports, Dale Arnold is best known for his on-air presence and expertise as a Bruins broadcaster and NESN host. Jessica has known Dale since meeting him last year at a local fundraising event she coordinated.

Arnold’s voice is very familiar to hockey fans throughout New England.  What some may not realize is that Dale has also authored three books, the latest of which is titled Tough Guys. Dale has done celebrity book signings for several of his titles in the past at a book store in Massachusetts, and his latest signing will be in Biddeford at McArthur Library (270 Main Street).

The event will be held on Saturday, February 15 at 1 pm, and will benefit Dana-Farber Cancer Institute. Pre-registration is required for the event. Attendance is free, but donations are encouraged and suggested at $20 per attendee.

To reserve your spot at the book signing and to donate to Jessica’s important cause, visit the signing’s Eventbrite link. You can make donations through Eventbrite or on site at the event.

When Jessica approached Dale to see if he would be willing to collaborate on this event to raise funds for Dana-Farber Cancer Institute, he welcomed the opportunity. Jessica’s hope was to have the event hosted by McArthur Library, a library she grew up visiting. McArthur’s Adult Services Supervisor Nicole Clark and Library Director Jeff Cabral were excited to be approached to host this very special program.

Johnson said that Arnold will be selling and autographing Tough Guys, which highlights the gritty world of professional hockey, a game that has long held a place for two willing combatants. Off the ice, the men who step into these brutish roles are often the kindest, gentlest and most popular players on a team, not to mention some of the best storytellers to ever lace up skates. 

Arnold’s book honors the experiences of these NHL enforcers throughout history, profiling fighters across eras, sharing their journeys, struggles, and moments of glory.

Donations support the mission of an organization devoted to a fight at another level altogether. Since its founding in 1947, Dana-Farber Cancer Institute in Boston, Massachusetts has been committed to providing adults and children with cancer with the best treatment available today while developing tomorrow’s cures through cutting-edge research.

Johnson says she is still driven by her mother’s words all these years later. “This means so much to me,” Johnson said of her prep work to qualify.

Jeff Cabral is the executive director of the McArthur Library in Biddeford. He can be contacted at jcabral@mcarthurlibrary.org

If you would like to contribute an op-ed or column regarding local interests, please send an email to biddefordgazette@gmail.com

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OPINION: Biddeford’s Homeless: A volunteer’s perspective

By Tom McPheeters

Special to the Biddeford Gazette

I usually arrive for my shift at the Seeds of Hope Neighborhood Center a little before 9 a.m. to get coffee going, but on this Monday, I am also delivering a large pan of American Chop Suey. Since I am not a native Mainer, I have no idea why this is the name for what is essentially a noodle casserole, but it’s good and eagerly awaited. Several more pans arrive just after me, and what passes for a kitchen is a bit chaotic as we volunteers get ready to start serving.

The neighbors — (how Seeds of Hope describes the people we serve) some of whom have spent the night upstairs — are already in place at tables scattered throughout the dining room. All 36 seats are filled, and more people come through the front door as 9 a.m. It’s all ages, all backgrounds and races, and a mix of people who are staying upstairs, a few still living rough and those who live nearby and come for the meals and for the companionship.

A community gathers/ Photo courtesy Seeds of Hope

While waiting outside for one of the pans to arrive, I am approached by a young woman who wants to know if she can come inside. I tell her it’s not up to me and ask her why she wouldn’t be allowed. Turns out that last night she had smoked a blunt with some other stuff in it and ended up on the emergency room after causing a ruckus. She’ll need to sit down with staff before being let back in.

As the clock hits 9 a.m. we get busy getting out coffee, juice, milk, cereal, and taking orders for toast, waffles or English muffins. Then the bowls of Chop Suey go around and the room gets quieter for a bit.

We expect to serve about 50 people in the first 45 minutes, so it’s a hustle. There are usually four or five us serving food, including regulars Lee on the toaster and Carmelita Alison making and dishing out hot food, soup or sandwiches and a volunteer running for supplies and keeping trays filled. We are all volunteers, with the staff (Sylvia, Amanda and Jackie) stepping in as needed.

Today there is also one of the overnight staff who has stayed on to help out. At this point, we all know our jobs very well and know each other quite well too. As the morning goes on there is time to catch up and learn more about each other.

Because the new kitchen is not finished, what passes for a kitchen right now is all crammed into one end of the dining room. There is a table for cereal and condiments, a refrigerator, a coffeemaker, a sink, a stove and an industrial toaster. People are learning the dance of working together in very close quarter and even a minor spill is quite rare. But we do look forward to what a real kitchen will bring. The appliances are on order, I am told.

I see most of the same faces at the tables week after week, and many of the same groupings of families and friends who sit together and pass the time after eating. Today there is one family with two kids playing with new Christmas toys. A  young woman is rotating the fishing game because the batteries have died.

At another table, a young man who keeps to himself is three-quarters through a jigsaw puzzle. People are giving the puzzle master a respectful space but still keeping an eye on his progress. On another Monday morning I watch a young man practicing card tricks. Pretty good but needs more practice.

Seeds of Hope occupies an old church building. It’s only in the last year that funding has come in to start renovations, and much of the lower level is pretty much in its original state. It’s tight.

Of course, in any environment where people are close together there is drama, but it’s not always evident to us volunteers.

Now that people are sleeping upstairs, there is even more compressed togetherness. That works for some people better than others. We know that there are still people sleeping outdoors, but now they are in out-of-the-way places. I serve one man who keeps ordering food because he’s famished having spent the night in our bitter cold. He says he’s not yet ready to go inside.

Public support for the homeless in Biddeford continues to evolve and expand as more people
and organizations figure out how they can be effective.

I don’t often have time to sit and chat, but today my knee is bothering me, and I sit with people I don’t know well. The man opposite me works at Domino’s and is sleeping upstairs. We talk a bit about employment in Biddeford. I know of several others who come in after night jobs, and a few who head to work after eating. I am noticing one grouping of younger people and wonder about jobs and training for them.

Joe (I’ll call him), a gregarious regular who has made a life for himself sleeping in his car, is sitting glumly by himself. His car heater exploded over Christmas week and the car is a total wreck, without windows and doors and is currently being inundated by the rain.

“I don’t know what happened,” he says, one minute he’s looking at his phone and then there is a big flash and boom. He has scabs on his face and hands and feels lucky to get out alive, but all his possessions are in that car. And it’s raining.

Joe is not unusual at Seeds in that he has enough income for gas and food, but nowhere near enough to get a place to live unless he can find subsidized housing. Now he is staying at Seeds and is not happy with the “gravity chairs” that substitute for beds (because of state regulations).

One bright spot is that in order to stay at Seeds Joe was required to register with the city of Biddeford’s General Assistance (GA) Department. The GA department is now directed by a former outreach worker for the police department, Jake Hammer. Jake is now the central intake point for a variety of services, including programs that can help place people in affordable housing.

More to the point, some of those who go through GA also give permission to be part of the brainstorming sessions held on Monday mornings. These “huddle” meetings include city officials, representatives from the Biddeford Police Department, the Biddeford Housing Authority and various service providers. Mayor Marty Grohman is a regular attendee.

The goal of the “huddle” meetings is to get unhoused people into some form of housing as quickly as possible, and also to link them with service providers who can assist with health, addiction and mental health issues.

We’ll see. It’s slow going because there is so little affordable housing available in Biddeford. Everybody is keeping an eye on Washington D.C. and the new Administration to see what happens to federal programs, including funding for Section 8 vouchers and Community Development Block grants.

The huddle group is succeeding in finding housing for an average of one person per week.

“Housing may look different than what we would expect,” says Seeds of Hope’s executive director, Vassie Fowler.

“Traditional housing isn’t always the best fit for neighbors who experience chronic homelessness,” Fowler explains. “Group homes, sober living houses, single room occupancies are all viable options for getting people successfully housed.”

The people doing this work are treating it as a learning experience, constantly thinking about who else needs to be in the room. They are also thinking about how to reach those few neighbors who remain outside in this bitter weather. (A new issue for Biddeford is that as services here become more well known, other municipalities and over-stressed providers are sending their overflow here.)

The cities of Waterville and Biddeford are featured in a newly released ”White Paper” from the Maine Statewide Homeless Council titled Ending Homeless Encampments in Maine. The paper notes the extremely difficult problem Maine faces with a huge gap in affordable housing.

Public support for the homeless in Biddeford continues to evolve and expand as more people and organizations figure out how they can be effective.

This morning, there is a group of ladies camped in the still-unfinished kitchen offering basic first aid and a few supplies like socks and nail care. They are from a variety of churches in the Kennebunk area and come to Seeds several times each month.

There is also a line of people waiting for clothing, which is another service Seeds provides.

The meals that came in today are from a church in Biddeford Pool, which does this once a month. More home-cooked food seems to arrive daily.  Another new development is that New Life Church has acquired a building off Alfred Street near the post office that is designed to serve as a faith-based outreach and service center for unhoused people and people at risk.

But the reality is that since closure of the encampment at Mechanics Park last summer, the old church building that Seeds of Hope currently occupies is close to capacity.

Staff and volunteers from Second Congregational Church across the street are frequent visitors. They also host the Bon Appetit evening meal, so there is a lot of familiarity with the same set of people and a lot of informal communications between the two organizations.

Second Congregational is an active church, which makes it difficult for it to dedicate more space than it already does for community services, or to get federal and state money to do what they do now for free.

As volunteers, we get to know some of the neighborspretty well, with relationships that vary from casual to pretty serious. Seeds is the kind of place where some locals get quite involved in the lives of individuals, but for the most part that’s not us volunteers. The staff, on the other hand, have a very hands-on relationship as they tackle individual problems or opportunities and pass problems on to appropriate partners.

Today was clean-out day, which had been advertised for months in every possible way so folks were forewarned. Stuff that people have left behind that they had hoped to retrieve later but never did. It now overflows a back-room that serves as both storage and laundry room.  A couple of volunteers fill bins and cart them out to the street and into a dumpster that has just been delivered.

This is not a happy task. Even though these items were clearly abandoned there are always people who hate to see personal stuff go, and others who hate the idea of not recycling stuff that seems perfectly good.

Seeds does have some very limited storage space, but is otherwise bursting at the seams.

Each neighbor staying in the newly refurbished upstairs has their own tote basket so they can leave their valuables there with confidence they will be safe. They also have access to new bathrooms with showers, as well as the plentiful food, an unending supply of clothes, and as the weather gets colder, a safe place to keep warm.

Seeds of Hope Neighborhood Center is a place that emphasizes community and caring.

“We can’t meet all of the needs,” Fowler said, “but we are doing our best.”

Thomas McPheeters is community volunteer at the Seeds of Hope Neighborhood Resource Center on South Street. He is a former journalist and a Biddeford resident. He can be reached at tommcp@me.com

If you would like to contribute an op-ed or column regarding local interests, please send an email to biddefordgazette@gmail.com

Editor’s note: The views expressed here are solely those of the author and do not necessarily reflect the views and opinions of the Biddeford Gazette.

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Hello, Goodbye

Dear readers,

Once again, I have some good news and some bad news. Let’s start with the good news.

Roughly 24 hours ago, Laura told me it was time for me to get a bit more serious about the Biddeford Gazette, an online multi-media news source focused on the city of Biddeford.

Instead of trying to run the Gazette as a subpage on my personal blog site, I went ahead and purchased a new domain so that the Gazette could stand on its own without all the clutter and distraction of my blog, Lessons in Mediocrity.

Going forward, as time and funding allows, I will be making enhancements to the Biddeford Gazette site to improve its functionality and design.

My goal is to give you an alternative and comprehensive overview of what is happening in the Biddeford area.

Now the bad news.

As I continue working to build the Biddeford Gazette, I am going to need your help. Mainly, I’m hoping you will subscribe (for free) and follow us on social media.

By subscribing, you will get an email update every time a new story is published. Your email address will NOT be shared with anyone else. Go here to subscribe.

I hate to be a pain in the ass, but if you are already a subscriber of my blog, you will need to subscribe separately to the Biddeford Gazette. It’s free and it’s worth it.

Throughout all of this, I will continue my blog on a more personal scale. To learn more about the Biddeford Gazette go here.

As always, thank you so much for reading!

OPINION: World Leader Pretend

The city of Biddeford is now seeking public input about the hiring of a new city manager. You can take a quick, anonymous online survey by clicking this link to share your thoughts about the hiring process.

Our current city manager, Jim Bennett, announced his resignation in October. His last day on the job will be April 26, 2025. Roughly 1-1/2 years before the expiration of his current contract.

City Manager Jim Bennett

Few people – if any — have been as publicly outspoken in their criticism about Bennett’s performance as yours truly.

But as I reflect on Bennett’s time in Biddeford, I realized that I was missing the real story – – the most important part of the controversy surrounding Bennett and his impact on the city.

Let’s back up a bit.

The Deadbeat Club

Jim Bennett came to Biddeford nine years ago. On paper, he was an ideal candidate to replace John Bubier who had announced his retirement.

Sure, there were lost of stories and rumors about Bennett and his performance in seven other Maine communities. There seemed to be a lingering dark cloud of controversy that followed Bennett wherever he went – from Presque Isle to Lewiston and everywhere in between.

But he also had a reputation for being arrogant, brash and condescending toward his subordinates and other members of the community,

In fact, Bennett only averaged five years in any one community over the last 40 years. Biddeford became his longest gig.

I have said it before, and I will say it again: Bennett is a smart and a well-qualified city manager – on paper.

But he also had a reputation for being arrogant, brash and condescending toward his subordinates and other members of the community, including business people and municipal officials in other communities.

Bennett also had a reputation for having a quick temper and for dodging responsibility when something went wrong.

Over the last few years, Bennett became increasingly arrogant, even when addressing the city council during public meetings. He demanded absolute loyalty from his subordinates and has a penchant for referring to himself in the third person. “Staff recommends . . . staff realized too late about the problem . . .staff thinks this . . .”

It was a perfect way for Bennett to deflect responsibility and accountability.  It was always “staff,” never him.

Bennett is very skilled in developing convenient narratives to explain away any problems. He excels at playing victim, being defensive and wearing his heart on his sleeve.

When announcing his resignation in October, Bennett said he was announcing his “retirement.” Mayor Marty Grohman and the city council supported that narrative, a much gentler version of events.

But it was all bullshit.

You don’t “retire” halfway through your contract. You don’t suddenly “retire,” and leave a $15,000 retention bonus on the table.

Bennett didn’t “retire,” he finally resigned — unless you believe that Richard Nixon actually decided to “retire” from the presidency.

Why did Bennett resign? Because the jig was up. Bennett’s back was against the wall. There was growing dissatisfaction about his job performance from the public. City Hall was in chaos. He had no other choice other than await the council’s vote of no confidence.

Bennett also used the announcement to pat himself of the back several times, once again avoiding responsibility and taking credit for work done by others without the slightest hint of gratitude.

He brazenly took much of the credit for the revitalization of the city’s downtown area.

He also defied reality, declaring that he was leaving the city in better financial shape than it’s ever been, conveniently ignoring the fact the city was not paying vendors on time, that property tax and sewer bills were delayed; that the city had failed to seek state reimbursements for general assistance for nearly a year.

He cherry picked a few examples of improvements and never shared credit for the successes.

I was so happy to hear that Bennett was finally leaving Biddeford that I forgot – or glossed over – a very important point. My criticism was focused on Bennett, but there are others who bear responsibility for the “toxic work environment” that was created inside City Hall.

Bennett was just being Bennett.

I don’t know why I love you

From the outside looking in, it appeared that Bennett was able to run amok because there was no one willing to stand up and call him out.

But you can’t lay all the blame on Mayor Grohman or the current city council. Bennett started leading the mayor and city council by the nose almost immediately after being hired in 2015, when Alan Casavant was in the middle of his 12-year run as mayor.

The city council then was different than it is today.

Biddeford was facing some big challenges when Bennett was hired. It became easier to just let Bennett run the ship. Casavant, especially, wanted to change the city’s reputation.

When Bennett was hired, the Teamster’s union was vocally protesting contract negotiations and the city was somewhat under siege regarding multiple allegations of sexual misconduct by a former police officer.

Council meetings were raucous, full of anger and controversial allegations. From a PR perspective, it was not a good look for the city. The escalating controversy was overshadowing efforts to change and improve the public perception of Biddeford.

It was all a bit overwhelming for the city’s elected leaders, and the council was more than happy to turn over the reins to Bennett.

Of course, things eventually calmed down. But Bennett had been given carte blanche by the city’s elected leaders. Over the next few years – even in the face of growing controversy – the mayor and council were either too intimidated or otherwise reluctant to rein in Bennett’s attempts to build his own empire within City Hall.

Yes, Bennett had a contract, and who knows what the council and mayor thought or said about Bennett’s performance during behind-closed-doors meetings regarding his contract extensions.

Again — from the outside looking in —  it would appear that over the last nine years, Casavant, Grohman and multiple city councilors were unwilling or unable to leash the barking dog that routinely intimidated anyone who dared crossed its path.

So, my advice to the current mayor and city council about a new city manager is this: hire the best applicant but be clear that you are seeking a professional manager, not a policy maker.

Hire a candidate who is strong enough to lead, but not a tyrant.

And finally, be willing to dig deep into the candidate’s past performance in other communities.

The city manager is supposed to report to the city council and mayor.

The city council and mayor are supposed to report to the citizens of Biddeford.

Remember that during the upcoming interviews.

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